MEMBER INFORMATION
Please click on the links below for more information on each topic:
General Information
- Extra Help (Low Income Subsidy) / Best Available Evidence
- How to Appoint a Representative
- Member Rights & Responsibilities / About Ending Your Membership
- Notice of Nondiscrimination
- Language Availability
- Privacy Notice
- Disclosure of Protected Health Information
Disclosure of Protected Health Information
Click here to view the Authorization form for Disclosure of Protected Health Information (PHI): English
Prior Authorization (Organization and Coverage Determinations) Exceptions
How to File an Appeal
How to File a Grievance/Complaint
Prescription Drug/ Medication Information
- Medication Transition Process
- Drug Utilization Management
- Drug Quality Assurance Policy
- Medication Therapy Management Program